Tim recently sold our property at 13 Westport Road. We feel Tim should be recognized for his overall performance and how he managed our sell and purchase. In the past we have not had such gratifying service from a real estate agent. We found Tim to be highly attentive, almost as we were his only customers, although we knew that was not the case. From the get go Tim’s approach was most motivated and his advice was much welcomed in order to prepare our property before hitting the market.
He accommodated our needs knowing we had a very young growing family, especially reducing the level of stress in certain situations. We never felt neglected or unimportant; he was highly personable with an engaging personality. We appreciated his honesty when dealing with potential buyers and our purchase.
We did face particular hurdles during the course of our sell and purchase, Tim went above and beyond for us to help research and mediate things to help the process go as smooth as possible. We really appreciated Tim’s calm reassurance and expert advice throughout the entire process.
Overall we were very impressed how Harcourts operated in general and would recommend Tim highly to our friends and family. In our opinion Tim would appear to be a valuable member of the team and being business people ourselves, staff like Tim are hard to come by these days.
Ria & Paul Walkling
From the time that Tim provided a valuation on my property to the time that the property was sold I have been particularly impressed by the way that Tim has handled the whole process. Tim has been very professional in the way they have handled the whole process of the sale and has always been available to keep me up to date with the sale and any developments. The price obtained was in the higher end of the original valuation & well with-in the asking price. I have no worries about recommending Tim to anyone interested in selling their property.
I am writing on behalf of my wife and myself to thank you for the expert and professional manner in which your firm handled the sale of our property at 33 Parklands Avenue, Somers. Every stage of the process was conducted in a particularly efficient manner, from the initial market appreciation to the final sale.
You kept us regularly informed of progress, and during the final intense negotiations you were constantly in touch with me. You constituted a most effective sales team, we could not have asked for better service.
Bill & Elizabeth Lewis
I Would like to personally thank you on behalf of my mother and brother on the way the sale of our family holiday home was handled.
From the first time we met you and started dealing with Harcourts we felt our needs were going to be met - we were not disappointed. This was an emotional sale as the decision to sell our family holiday house wasn't taken lightly.
From the get-go you organised the advertising, had open house, photos etc quickly and without delay, as we wanted to list and capture the holiday market in December/January.
Your professionalism, empathic approach, knowledge of the property market and follow up was highly valued and appreciated. Even when the first sale fell through, you got on with the open house and contacting past interested purchasers without delay. We fortunately sold the house quickly after that.
Throughout the whole process Tim and Harcourts customer service could not be faulted and I would recommend them for anyone thinking of selling property in the area.
Silvana, Frank and Fernanda
Thank you so very much for the wonderful job you did helping us to sell our house. We greatly appreciate all the advice and assistance you gave us in order to get the house presentable for sale. You made what could have been a traumatic task as painless as possible, and we were surprised how easily and quickly it all happened.
Maria and Barry Chemis
I am writing to personally thank you for the professional and courteous manner you displayed during the sale of our Balnarring property. You communicated clearly and frequently and were always well informed. We sold more quickly than I could have hoped, the whole process being smooth and stress free. I cannot recommend you and your firm highly enough.
You are a stand out property manager, thank you very much
Thanks again for your assistance with following up on this issue.
You could have said “that’s life” and we would have had to accept that since we agreed with the work in the first place. I guess that is the difference between a very good property manager (you ) and an ordinary one!
P and K Kelly
Thankyou so much Kristy!!
The last house we rented was a absolute nightmare so you have been the easiest person to deal with , so Thankyou!!